Friday, November 28, 2008

T (high) 5

The new T5 JetBlue terminal at NYC's JFK airport truly is super-snazzy. No more convoluted lines or confusing gate-shuttles. All under one roof. Just like a mini-mall...25 retailers, including magazine shops, bars and a sprawling 22-eatery food court...you can even punch your food order into a drive-thru-like console at your particular gate, and have it ready by the time you walk to the restaurant. Mini-playground for the wee ones. Completely wireless, naturally. The whole facility was clean, brightly-illumed from skylights and logical.

Took my 89-year-old grandmother, Jeanette, to Florida with me. The JetBlue ticket-takers and bag-checkers couldn't have been more affable or accommodating. Travel tip: fly with someone who needs a wheelchair. You get to do cutsies in the security line, and you'll get chauffeuse service right to the gate from a JetBlue employee (thanks, Joy!).
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Flying in Economy is all about fun and value, from our free amenity kit to our seat back TVs.

Tuesday, November 18, 2008

JetBlue still blows

OK, so I FINALLY got my TrueBlue points from my new American Express card. AND they were good enough to give me enough for a round-trip instead of just a one-way.

But in the tradition of their inconsistent customer care, they blocked all of my Thanksgiving return dates, claiming that "because the flights are so crowded, TrueBlue doesn't apply." I wanted to return from Florida to NYC on the 29th...no go. So now I'll be back on December 2.

God they blow. Or suck. Or both.
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Monday, November 10, 2008

Study suites, Heirloom eats...

Hanging with friends in my hometown of New Haven, Connecticut for the week. Whilst ambling downtown Chapel Street this brisk Autumn afternoon (on my way to lunch at always-yummy-and-inexpensive Mamoun's), did a double-take. Ramshackle Elm City fixture The Colony Inn was no more. In its place was...what? The smoky reflective floor-to-ceiling glass revealed...a furniture store? Lots of tables and chairs, but I spot a bar. Signage outside is vague: "Study" to the left of the entrance, "Heirloom" on the right. I question an all-in-black young man sweeping the stairs, and he informs me that, indeed, it's still a hotel and restaurant.

I dash up the stairs to sate my puzzlement. Wow. Ladies and gents, The Study Hotel. Three weeks old. The Colony was completely gutted and remodeled. Blond and bubbly Ashley greeted me at the front desk, and chirpily endured a mini-interrogation. 124 rooms, starting at $249. The 100-seat Heirloom Restaurant on the ground floor, open 7 days a week for breakfast and dinner, no lunch or take-out yet. A public Mac in the lobby, always a welcoming omen.

47-year-old Paul McGowan, formerly affiliated with Starwood's W chain, is now the guiding principal behind Study's development company, Hospitality 3. The W's influence is apparent on the first floor alone: gloriously chic, spacey, and uber-urban cos-metro.

The boxy facade dovetails (intentionally?) with Yale architecture, mimicking somewhat the honeycombed exterior of Beineke Library. Study definitely seeks to draw Yalies and their visiting kinfolk, as evidenced by Heirloom's opening just in time for October's Parents' Weekend.

The Study, in concert with all the groovilicious new eateries on Crown Street and Ninth Square, makes New Haven more than just the last stop on Metro North. Book a room. Have a libation. Tell Ashley Lil Bobbie Joy sent ya.

The Study At Yale
1157 Chapel Street
New Haven, CT 06511
866-930-1157
amoir@studyhotels.com
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hotels.com

Friday, November 7, 2008

Carry on, my wayward sums...

What's this rumor I hear that certain airlines are charging for carry-ons now? Isn't confiscating my mouthwash punishment enough? Investigate the costs and restrictions associated with your air carrier BEFORE you book, for checked as well as carried luggage. Weight limit for each checked piece is usually 50 lbs., 2-piece max per adult.
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Expedia.com